Refund policy

We handmake all our garments here in our studio using quality fabrics, and we’re confident you’ll love the pieces you receive. If you need to return or exchange a full‑price garment, we’re happy to help.

Full‑Price Returns & Exchanges

If you would like to return a garment or exchange it for another size, please send it back within 7 days of receiving your order.

Returned items must be unworn, unwashed, and in original condition.

Return postage is the responsibility of the customer.

Important: Notification Required

Because Australia Post does not deliver parcels to our property, we must be notified when a return or exchange is on its way.

Please email us with your tracking number so we can arrange collection from our local post office.

Refunds

For returns, we refund the value of the garment only. Shipping costs are not refundable.

Choosing Carefully

We provide detailed product descriptions and photos to help you choose the right garment.

As a small studio, we’re unable to offer refunds for change of mind or if the garment isn’t quite what you expected.

If you’re unsure about a style, we recommend ordering one piece first to make sure it’s exactly what you’re after.

Items Not Eligible for Return or Exchange

The following items cannot be returned or exchanged:

• Custom orders

• Adjusted garments (e.g., altered hem length)

• Briefs

• Sale items

Faulty Items

If you believe your garment is faulty, please contact us within 7 days of receiving your order. We will assess the item and provide a repair, replacement, or refund in line with Australian Consumer Law.